Cookie Policy

Last updated: January 1, 2025

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and understanding how you use our site.

At JaxAxiJakulu, we use cookies to enhance your experience when browsing our dragon fruit container solutions, remembering your quote preferences, and providing personalized content relevant to Malaysian farmers.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic features like page navigation, access to secure areas, and form submissions. Without these cookies, our website cannot provide certain services you've requested.

Examples of Essential Cookies:
  • Session cookies that remember your quote form information
  • Security cookies that protect against fraudulent activity
  • Load balancing cookies that ensure website performance

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our container product pages, optimize our quote request process, and better serve Malaysian dragon fruit farmers.

Analytics Information Collected:
  • Pages visited and time spent on each page
  • Which container types are most viewed
  • Geographic location (city/state level)
  • Device and browser information
  • Traffic sources and referral websites

Functional Cookies

These cookies enable enhanced functionality and personalization. They remember your choices and provide improved, more personalized features relevant to dragon fruit farming needs.

Functional Features:
  • Language and region preferences
  • Remembered quote form preferences
  • Container type recommendations based on farm size
  • Customized content for different farming regions in Malaysia

Marketing Cookies

With your consent, we use marketing cookies to show you relevant advertisements and measure the effectiveness of our marketing campaigns for dragon fruit container solutions.

Marketing Activities:
  • Displaying relevant container advertisements on other websites
  • Measuring the effectiveness of our farming industry campaigns
  • Providing personalized content based on your interests
  • Retargeting visitors who showed interest in specific container types

Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. These may include:

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. This helps us understand which container products are most popular among Malaysian farmers and how we can improve our services.

Social Media Platforms

Our website includes social media sharing buttons for Facebook, Instagram, and LinkedIn. These platforms may set cookies when you interact with their features.

Google Maps

We embed Google Maps to show our factory location in Johor Bahru. Google may set cookies when you interact with the map.

Important: Third-party cookies are governed by the respective companies' privacy policies. We recommend reviewing their policies to understand how they use cookies.

Cookie Consent and Management

When you first visit our website, you'll see a cookie consent banner. By clicking "Accept Cookies," you consent to our use of all cookies described in this policy. Your consent is stored for one year.

Managing Your Cookie Preferences

You have several options for managing cookies:

  • Browser Settings: Most browsers allow you to control cookies through their settings. You can block cookies, delete existing cookies, or set preferences for specific websites.
  • Opt-Out Tools: Some third-party services provide opt-out tools for their cookies.
  • Do Not Track: Some browsers offer "Do Not Track" settings, though not all websites honor these requests.
Note: Disabling certain cookies may affect website functionality. Essential cookies cannot be disabled as they're necessary for basic website operation.

Cookie Retention Periods

Different cookies have different retention periods:

  • Session Cookies: Deleted when you close your browser
  • Essential Cookies: Typically 1-12 months
  • Analytics Cookies: Usually 2 years
  • Marketing Cookies: Generally 30 days to 2 years
  • Consent Cookies: 1 year from acceptance

Updates to This Cookie Policy

We may update this cookie policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through our website or by email if you've provided your contact information.

We encourage you to review this policy regularly to stay informed about how we use cookies to improve your experience with our dragon fruit container services.

Contact Us About Cookies

If you have questions about our use of cookies or need assistance managing your cookie preferences, please don't hesitate to contact us:

  • Email: contact@genussoafn.org
  • Phone: +60 3 1185 34570
  • Business Hours: Monday-Friday: 8AM-6PM, Saturday: 8AM-2PM
  • Address: Jalan Industri 15/2, Taman Johor Jaya, 81100 Johor Bahru, Malaysia

Our customer service team is knowledgeable about our cookie practices and can help you understand how cookies enhance your experience when exploring our specialized dragon fruit packaging solutions.

Your Privacy Matters: At JaxAxiJakulu, we're committed to transparency about our data practices. This cookie policy is part of our broader commitment to protecting your privacy while providing excellent service to Malaysia's dragon fruit farming community.